Privacy

Principle and scope of application

This data protection information relates to the processing of personal data in connection with visits to the websites at http://www.praxis-psychologie-zurich.ch/. In order to use our websites and the associated online services or online applications, we process your personal data (hereinafter also referred to as ‘data’). Please note that this data protection information does not apply to websites of other providers to which our website may be linked. Personal data refers to information that relates to an identified or identifiable natural person. Certain categories of particularly sensitive personal data, such as health data, are specially protected by specific legal provisions. The term processing covers all processes in connection with your data, including collection, storage, use, forwarding, archiving or deletion. When processing data, we comply with the Federal Act on Data Protection (FADP), the corresponding Implementing Ordinance (OFADP) and other applicable data protection laws (e.g. the European General Data Protection Regulation, GDPR), insofar as these are applicable. In the following, we would like to explain what data we collect, for what purpose we use it and what rights you have in relation to your data. If you provide us with data via third parties

Authorized representative

Psychological Counseling
Lea Hagander Muri
info@praxis-psychologie-zurich.ch.

Processed data

We attach great importance to the protection of your personal data. When you use our website and services, we primarily process the data that you transmit to us and the information that we collect directly. When you use our website and services, we collect metadata, such as information about your browser (type and version), your device type (e.g. smartphone or tablet) and your IP address. We also collect access data, also known as log data. This includes the name of the website accessed, the date and time of access, the amount of data transferred, notification of successful access, information on the operating system and details of the last website visited. We only store and process further personal data if you transmit it to us in the course of using services and tools (e.g. contact form). Further information relevant to data protection for specific tools can be found further down in this privacy policy.

Objective

We process your data exclusively for the purposes that we communicated to you when collecting your data and for other purposes compatible with these purposes. Further information about the basis of our data processing can be found below in this privacy policy.

Processing of the data

We process your data for various purposes in connection with communication with you. This includes, in particular, responding to inquiries, asserting your rights and contacting you in the event of queries. We primarily use communication data and master data, as well as registration data in relation to the offers you use. This data may be stored for documentation purposes, training, quality assurance and queries. We also process data for marketing purposes and to maintain the customer relationship. We may send general or personalized information about our offer to our users, for example in the form of irregular contacts by e-mail, post or telephone, as well as via other channels for which we have contact information from you. You have the option at any time to decline such contacts or to refuse or revoke your consent to be contacted for advertising purposes. With your consent, we can tailor our online offering more specifically to the needs of our users. Furthermore, we may use your data for market research, to improve our online offering, our services and, if necessary, for product development. Finally, we may also store and process your data for security reasons and to control access to our website.

Log files

We mainly use data to create server log files in order to carry out statistical evaluations for the operation of the website, to ensure the security of the IT systems and to optimize the website. We primarily use log data for this purpose. The legal basis for this data processing is our legitimate interest in offering you a secure and smooth user experience at all times. We also reserve the right to check the log data retrospectively if there are concrete indications of unlawful use.

Contact form

If you contact us via the contact form, we collect your contact details in order to process your request and answer any follow-up questions. This data is transmitted in encrypted form. If you have provided us with your e-mail address or contacted us directly by e-mail, we may also send you information by e-mail relating to the processing of your concerns and questions. The legal basis for processing your data is based on our legitimate interest in being able to process your online request efficiently and effectively. If the aim of the e-mail contact is to conclude a contract, the data processing is based on the initiation of this contractual relationship.

IP anonymization

Your IP address is anonymized by default on our website before it is transmitted to Google. This is done by only transmitting your address in abbreviated form. In exceptional cases, your address may be transmitted in full and only shortened in Google’s data center.

Your rights

You have the following rights in accordance with the applicable data protection law and under certain conditions: Right of access: You can request information from us as to whether we are processing your personal data and, if so, what data this is. Right to rectification: You can request that we correct incorrect data or complete incomplete data. Right to erasure: You can request the erasure of your data. Please note, however, that certain legal provisions or legitimate interests may restrict our obligation to erase. Right to data portability: Under certain circumstances, you may request that we provide you with the data you have provided to us in a structured, commonly used and machine-readable format. Right to withdraw consent: If the data processing is based on your consent, you can withdraw this consent at any time. Please note that the withdrawal of consent does not affect the lawfulness of the data processing carried out prior to the withdrawal. Right to object: Under certain circumstances, you have the right to object to the processing of y Right to lodge a complaint: If you do not agree with our handling of your data, you have the right to contact our data protection officer or the competent data protection supervisory authority at edoeb.admin.ch. Please note that these rights are subject to legal requirements and that exceptions and restrictions may apply. To exercise your rights, you can contact us in writing or using the contact form. Our data, in particular for the purposes of direct marketing or legitimate interests.

SSL

TLS is a protocol for secure data transmission on the Internet and is supported by most browsers. It uses the public key method, in which data is encrypted with a publicly accessible key and can only be decrypted again with a specific private key. Most browsers use a key symbol or padlock to indicate whether a connection is secure. We take various technical and organizational security precautions to ensure the protection of your data within our system. Nevertheless, we would like to point out that despite these measures, there is a risk of data loss, unauthorized access to or manipulation of data by third parties. Please also note that certain network sections and your computer are outside our controllable security area. As a user, you are responsible for informing yourself about the necessary security precautions and taking the necessary measures within your sphere of influence. Any liability on our part for damages incurred by you as a result of data loss or manipulation is excluded. Storage of data We only store your data for as long as is necessary for the purposes stated by us or as long as we are legally or contractually obliged to do so. Data that is no longer required for the stated purposes will be deleted by us as part of our regular data maintenance or alternatively anonymized.

Last updated on October, 2024