Menu
We process your data for various purposes in connection with communication with you. This includes, in particular, responding to inquiries, asserting your rights and contacting you in the event of queries. We primarily use communication data and master data, as well as registration data in relation to the offers you use. This data may be stored for documentation purposes, training, quality assurance and queries. We also process data for marketing purposes and to maintain the customer relationship. We may send general or personalized information about our offer to our users, for example in the form of irregular contacts by e-mail, post or telephone, as well as via other channels for which we have contact information from you. You have the option at any time to decline such contacts or to refuse or revoke your consent to be contacted for advertising purposes. With your consent, we can tailor our online offering more specifically to the needs of our users. Furthermore, we may use your data for market research, to improve our online offering, our services and, if necessary, for product development. Finally, we may also store and process your data for security reasons and to control access to our website.
If you contact us via the contact form, we collect your contact details in order to process your request and answer any follow-up questions. This data is transmitted in encrypted form. If you have provided us with your e-mail address or contacted us directly by e-mail, we may also send you information by e-mail relating to the processing of your concerns and questions. The legal basis for processing your data is based on our legitimate interest in being able to process your online request efficiently and effectively. If the aim of the e-mail contact is to conclude a contract, the data processing is based on the initiation of this contractual relationship.
You have the following rights in accordance with the applicable data protection law and under certain conditions: Right of access: You can request information from us as to whether we are processing your personal data and, if so, what data this is. Right to rectification: You can request that we correct incorrect data or complete incomplete data. Right to erasure: You can request the erasure of your data. Please note, however, that certain legal provisions or legitimate interests may restrict our obligation to erase. Right to data portability: Under certain circumstances, you may request that we provide you with the data you have provided to us in a structured, commonly used and machine-readable format. Right to withdraw consent: If the data processing is based on your consent, you can withdraw this consent at any time. Please note that the withdrawal of consent does not affect the lawfulness of the data processing carried out prior to the withdrawal. Right to object: Under certain circumstances, you have the right to object to the processing of y Right to lodge a complaint: If you do not agree with our handling of your data, you have the right to contact our data protection officer or the competent data protection supervisory authority at edoeb.admin.ch. Please note that these rights are subject to legal requirements and that exceptions and restrictions may apply. To exercise your rights, you can contact us in writing or using the contact form. Our data, in particular for the purposes of direct marketing or legitimate interests.
TLS is a protocol for secure data transmission on the Internet and is supported by most browsers. It uses the public key method, in which data is encrypted with a publicly accessible key and can only be decrypted again with a specific private key. Most browsers use a key symbol or padlock to indicate whether a connection is secure. We take various technical and organizational security precautions to ensure the protection of your data within our system. Nevertheless, we would like to point out that despite these measures, there is a risk of data loss, unauthorized access to or manipulation of data by third parties. Please also note that certain network sections and your computer are outside our controllable security area. As a user, you are responsible for informing yourself about the necessary security precautions and taking the necessary measures within your sphere of influence. Any liability on our part for damages incurred by you as a result of data loss or manipulation is excluded. Storage of data We only store your data for as long as is necessary for the purposes stated by us or as long as we are legally or contractually obliged to do so. Data that is no longer required for the stated purposes will be deleted by us as part of our regular data maintenance or alternatively anonymized.
Last updated on October, 2024